“Which products are right for me?”Shopper · E-commerce
Choose for a specific need
Prepare approved catalog, price and stock data, then demonstrate the conversation-to-selection-to-cart journey in an authorized environment.
Shopping Assistance
Shop by chat.Run your store.
A storefront with AI from ECV Enterprise Assistance to help shoppers choose products and add them to a cart, with sales, orders, inventory and campaign planning in one workspace.
- ECV Enterprise Assistance
- Store API
Connect what shoppers need with the work behind the store: product discovery, order information, inventory and the next relevant offer.
Help shoppers. Equip the store.
A shopping assistant for customers, with a workspace for the teams managing the store.
Say what you need.Let AI help you choose.
An assistant powered by ECV Enterprise Assistance helps shoppers choose products and add them to a cart through conversation, connecting their needs with the store catalog.
- Storefront, categories, prices and search controls
- Store API grounding for price and stock is documented
- AI/cart support is owner-confirmed; the complete flow has not been independently tested
Your shopping assistant
Example conversation · No live AI call or purchase
I need a bag for a short trip. A bag for short trips. Review it, then confirm your selection. An everyday travel bag. Added to the example cart. Ready for your review.
Example cart · 1 item1
See sales beforeplanning the next move.
Sales pulse presents paid-order revenue, order count, units and average order value, alongside daily trends and top products.
- Monthly/date-range controls and a CSV export entry point
- The pictured AI business brief is marked Demo estimate
- Environment figures are not customer outcomes or benchmarks
Follow the orderfrom both sides.
Store teams can find orders and view fulfilment statuses. Shoppers have Track order to review progress, events and an order summary.
- Statuses range from Placed to Delivered or Cancelled
- Status actions were observed, but writes were not tested
- Paid status does not establish payment-gateway integration
An order’s journey
Example statuses, not an actual order
- Placed
- Paid
- Processing
- Shipped
- Delivered
Shopper · Track orderStore team · Orders
Know what is availablebefore planning stock.
Stock health brings availability, sales coverage and balance together, with inventory management and purchase-order views.
- Incoming units and received history are separate
- Coverage and balance need paid-sales history
- Building baseline is not a demand forecast
Turn an idea intoa brief worth reviewing.
Start with an example, your own idea or customer history in Campaign studio, choose a product and review the brief before taking it further.
- Idea → Product → Brief review
- Example trends are not live TikTok research
- Your team reviews and decides what to use
Find a relevant reasonfor customers to return.
Customer insights groups signed-in customers using paid-order history so CRM teams can prepare follow-up ideas and audience briefs.
- First-time, repeat and follow-up groups
- Groups can overlap; rules do not predict churn
- This page prepares briefs and does not send customer messages
Give an offer itsproduct and schedule.
Promotion studio provides code, message, discount, product and date fields, with offer statuses for store teams to review.
- Draft, Paused, Ended and Publish/Pause controls were observed
- The supplied image is an unsubmitted form
- Pricing and checkout behavior need evaluation before rollout
Different teams. Different questions.
Illustrative evaluation scenarios, not customer cases or verified end-to-end results.
“Which orders and stock need attention?”Operations · Inventory
Prioritize store work
Review orders, availability and incoming stock. Evaluate status changes and receiving separately in the agreed demonstration.
“What could bring customers back?”Marketing · CRM
Prepare an offer for review
Choose a purchase-history group, prepare a campaign idea, then review the product and offer terms. This example does not automatically send messages.
Shape a demo around your store.
Begin with approved example data and a scope before testing real actions.
Choose a journey
Identify a shopping, order-management or marketing use case and the shopper/admin roles involved.
Prepare permitted data
Bring a catalog, prices, stock, licensed images and synthetic orders, plus payment and fulfilment requirements to assess.
Review the results together
Walk through storefront and operations, then agree on authorized AI/cart and write-action tests with acceptance criteria.
Technical information
| Intended audience | E-commerce, operations, inventory and marketing/CRM teams |
|---|---|
| User experiences | Shopper storefront and admin console; TH/EN controls observed, not every flow tested |
| AI and store data | ECV Enterprise Assistance + Store API are documented; model, API version and authentication remain unverified |
| Architecture | The 2 October 2026 snapshot describes AWS serverless/CDK in Singapore, not a live deployment verification |
| Data and access | Production roles, isolation, AI data policy, retention, deletion and export remain unverified |
| Capacity and operations | Capacity, rate limits, retry/idempotency, backup/DR and SLA remain unverified |
| Evidence scope | Brief reviewed 20 October 2026: UI/document reading and owner confirmation for AI/cart; no complete action-flow test |
The store and its data flow
Adapted from the 2 October 2026 architecture snapshot. This explains components, not live system health.
On smaller screens, scroll the diagram sideways to follow every connection.
AWSRegional services: Singapore · CloudFront: Global
Customer / AdminWeb browser · HTTPS
Amazon CloudFrontHTTPS · /api/*
Amazon S3Web assets · Private bucket
Amazon API GatewayStore + AI routes
Commerce LambdaProducts · Carts · Orders
Amazon DynamoDBStore data + AI stateAssistant LambdaCustomer + Admin AI
AWS Secrets ManagerResolved at deployment
ECV Enterprise AssistanceExternal AI serviceConnect AI with ECV Enterprise Assistance
Explore embedded storefront chat or a backend connection for a custom shopping experience.
StorefrontThe shopper asks a question
Web WidgetChat embedded in the website
ECV Enterprise AssistanceAI assistant · ResponsesQuestion / requestResponse
Web Widget is an additional integration approach requested here, not a verified deployment in the reviewed Shopping Assistance. Product data and cart-action scope need team assessment.
Moving connections illustrate communication without making service calls. Field-level AI data, credential handling and log storage remain unverified.
Frequently asked questions
Shopping Assistance
Start with your store’s needs.
Bring a shopping journey and an operations challenge to eCloudvalley so we can agree what to demonstrate and evaluate.